Returns

At Clever Lute, we are dedicated to providing you with unique and unconventional products that bring intrigue and individuality to your home, office and self. We take great care in curating our selection to ensure that each item is of the highest quality. However, we understand that sometimes things may not go as planned and you may receive a damaged item.

Our policy regarding damaged items and returns is simple: we want to make things right for you. If you receive a damaged item, we kindly ask that you contact us first before initiating a return. We believe that by working together, we can find the best solution to ensure your satisfaction.

Unfortunately, we are currently only accepting returns for items that have been damaged in shipping. We will cover the cost of return shipping.

When you reach out to us about a damaged item, our dedicated team will promptly assist you. We may request additional information or photos to better understand the issue. Our goal is to provide you with a hassle-free experience and resolve the situation as quickly as possible.

Once we have assessed the situation, we will work with you to determine the best course of action. This may include offering a replacement for the damaged item, providing a refund, or finding an alternative solution that meets your needs. Our priority is to ensure that you are completely satisfied with your purchase.

We understand that accidents happen during shipping and that sometimes items may arrive in less than perfect condition. However, we want to assure you that we will do everything in our power to make it right. Your satisfaction is our top priority, and we value your trust in us.

By contacting us first, you give us the opportunity to address any concerns and find a resolution that exceeds your expectations. We believe in the power of open communication and are committed to providing exceptional customer service.

Thank you for choosing Clever Lute. We appreciate your support and look forward to serving you with our unique and unconventional products.